Shipping policy
Where we ship
We ship to addresses in the United States.
Shipping cost
Shipping is a flat rate of $19 per order, with tracking. The shipping cost is shown at checkout before you pay.
Processing time
Orders are prepared and shipped within 1–2 business days after payment is confirmed. Business days are Monday to Friday, excluding US federal holidays.
Delivery time
After your order ships, delivery takes 5–8 business days. In total, most orders arrive within 6–10 business days of being placed. Delivery times are estimates and can be affected by carrier delays, weather or busy seasons.
Order tracking
Every order ships with tracking. When your order ships, we email you a tracking number. You can also follow your order on our Track your order page.
Shipping address
Please check your shipping address before you place your order. If you notice a mistake, email contact@gearglade.com as soon as possible. We can change the address only before the order ships.
Late, lost or damaged deliveries
If your tracking has not updated for several days, or your order arrives damaged, email contact@gearglade.com with your order number. For damaged items, please contact us within 7 days of delivery and include photos. See our Refund Policy for details.
Contact
We answer Monday to Friday, 9 AM–5 PM ET, except US holidays.