Returns

Return or refund request

Tell us what happened and we will reply by email with the next steps. It takes about two minutes.

  1. Send your requestFill in the form with your order number and the reason. Add photos if the item is damaged, defective or wrong.
  2. We reply by emailWe answer Monday to Friday, 9 AM–5 PM ET, with the return address and next steps.
  3. RefundOnce we receive and check your return, we issue the refund within 1 business day. Your bank may take 3–5 business days to show it.
Thank you, your request was sent.
We will reply to your email within 1 business day (Monday to Friday, 9 AM–5 PM ET).

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